Apple
We have been offering training on the Mac OS X solutions since it was released. We developed and delivered a Mac OS X transitions course for the entire Mac based staff of Hallmark Cards in 2003. In 2005, our president Rob Daniels, became a Apple Certified Trainer and started teaching the official Mac OS X 10.4 Support and Server Essentials courses.
Apple Certified Trainer for:
Mountain Lion 101 -Support Essentials Mac OS X v 10.8
OS X Mountain Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give you a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Moutain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Prerequisite: Knowledge of OS X and basic computer navigation
Mountain Lion 201 - Server Essentials Mac OS X v 10.8
OS X Server Essentials is a three-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server on Mountain Lion. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, web and wikis. Tools for efficiently managing and deploying OS X are also covered. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experiences.
Prerequisites: Understanding of OS X, Experience with OS X in a network environment, Basic OS X troubleshooting experience or completion of Mountain Lion 101
Mountain Lion 101+201 - Apple Certified Technical Coordinator 10.8 Bootcamp
The Apple Certified Technical Coordinator (ACTC) 10.8 Boot Camp is a combined delivery of the Mountain Lion 101 and Mountain Lion 201 courses and associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting in OS X and the best methods for effectively supporting users of OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.
Prerequisites: Basic OS X knowledge, Basic troubleshooting experience, Experience with OS X in a network environment
iOS Classes
Tech Wyze, Inc. will be adding iOS Deployment and iOS Device Management to it's offerings soon! Continue to check back for more details. You may also call the office to request to be contacted once these classes are offered.
Apple Certified Macintosh Technician Courses
Apple Certified Macintosh Technician courses are offered through our training partner, Business Rules, Inc. in upstate New York. The courses are offered at Business Rules, Inc. Shawnee located at the Tech Wyze, Inc. office at 22121 W 83rd Street, Shawnee, KS 66227. Registrations for these courses are handled by Business Rule, Inc.
Courses offered are:
Apple Certified Macintosh Technician (ACMT)
Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.
Our 5-day class teaches you how to identify and resolve issues with Apple desktop and portable computers. You will learn Apple hardware specifications, troubleshooting techniques, component isolation steps, take-apart procedures, and general service guidelines and resources: everything you need to diagnose and repair Apple computers.
We combines lecture, demonstration, and hands-on lab exercises to prepare you for certification as Apple hardware service technicians.
Please note that this class is NOT an introduction to OS X. You're expected to have hands-on experience with OS X for a minimum of 1-3 months prior to attending this class. BRI reserves the right to review student knowledge level prior to, or on, class start date. We're happy to discuss this prerequisite with you via phone or email prior to registration.
Our class price includes one certification exam.*
* Full hardware service certification requires passing two (2) certification exams -- hardware and OS X. If you'd like to take both exams during this class, please call our office to regiser. If you would like to register for the OS X course specifically geared to service technicians, check this class description: OS X Troubleshooting for Technicians.
In addition, ACMT certification by itself does NOT authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at: http://apple.com/support/programs/
OS X Troubleshooting for Technicians
This 2-day, hands-on class complements the Apple Certified Macintosh Technician class, and provides an intensive, in-depth exploration of troubleshooting OS X and isolating a hardware issue. This class is specifically geared towards Apple Authorized Service Providers and Apple Self-Supporting organizations, and is designed to give you the best methods for effectively supporting users of OS X systems.
The class is a combination of lectures and hands-on, case-study exercises that provide practical real-world experience.
Please note: This class is NOT an introduction to OS X. Students are expected to have hands-on experience with OS X for a minimum of 1-3 months prior to attending this class. BRI reserves the right to review student knowledge level prior to, or on, class start date. Feel free to call our office with questions or concerns before registering.
Class price includes one certification exam.
Hardware Certification Savings Package
Our exclusive 7-day hardware service certification package provides you with a complete training experience in OS X and Apple hardware products at a significant savings over registering for our OS X Troubleshooting for Technicians (OS) and Apple Certified Macintosh Technician (hardware) classes separately.
Please note: This class is NOT an introduction to OS X. You should have had hands-on experience with the OS for a minimum of 3-6 months. BRI reserves the right to review student knowledge level prior to, or on, class start date. We're glad to answer your questions about this preprequisite via phone or email prior to registration.
In addition, ACMT certification by itself does NOT authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at: http://apple.com/support/programs/